This National Occupational Standards document represents the knowledge, skills and attitudes required to be considered competent as a Front Desk... [More]
This workbook ties together information from the standards to provide an interesting and valuable learning experience. The Front Desk Agent ... [More]
Front Desk Agents are often the first and last contact guests have with your property. This program covers all of the current skills to ensure e... [More]
This epub workbook ties together information from the National Occupational Standards to provide an interesting and valuable learning experience... [More]
The downloadable version of this National Occupational Standards document represents the knowledge, skills and attitudes required to be consider... [More]
This mobi workbook ties together information from the National Occupational Standards to provide an interesting and valuable learning experience... [More]
ᓴᖅᑭᑎᒐᒃᓴᐅᔪᖅ ᐋᖅᑭᒃᑕᐅᓯᒪᓂᖓᓂ ᑲᓇᑕᒥ ᐃᖅᑲᓇᐃᔭᕐᕕᓄᑦ ᐊᑐᖅᑕᐅᕙᒃᑐᓂ ᑎᑎᖅᑲᖅ ᑭᒡᒐᖅᑐᐃᕗᖅ ᖃᐅᔨᒪᓂᐅᔪᓂ, ᐊᔪᙱᓐᓂᕐᓂ ᐊᒻᒪᓗ ᐃᓕᖅᑯᓯᖃᕐᕕᒋᔭᖃᕐᓂᖓᓂ ᐱᔭᕆᐊᓕᖕᓂᑦ ᐃᓱᒪᒋᔭᐅᓂᕐᒧᑦ ᐱᔪᓐᓇᑦᑎᐊᕐᓂᖓᓂ ᓯᕗᓂᐊᓂ ᐃᒃᓯ... [More]
ᑕᒪᓐᓇ ᐅᖃᓕᒫᒐᕐᒥ ᐱᓕᕆᔾᔪᑎ ᑲᑎᖅᓱᐃᕗᖅ ᐅᖃᐅᓯᒃᓴᓂ ᐊᑐᖅᑕᐅᔭᕆᐊᓕᖕᓂᑦ ᑐᓂᓯᓂᕐᒧᑦ ᐊᓕᐊᓇᐃᑦᑐᓂᑦ ᐊᒻᒪᓗ ᐱᒻᒪᕆᐅᔪᓂᑦ ᐃᓕᓐᓂᐊᕐᓂᕐᒧᑦ ᐊᑐᕐᓂᐅᔪᒥᑦ. ᓯᕗᓂᐊᓂ ᐃᒃᓯᕚᓲᑦ ᐱᓕᕆᔨᐅᔪᑦ ᐅᖃᓕᒫᒐᕐᒥ ᐱᓕᕆᔾᔪᑎ ᐃᑲᔪᖅᐳᖅ... [More]
The epub version of this National Occupational Standards (Version 4.0) document represents the knowledge, skills and attitudes required to be co... [More]
The mobi version of this National Occupational Standards (Version 4.0) document represents the knowledge, skills and attitudes required to be co... [More]
The security and safety of guests and your co-workers is of great concern and is one of the most important responsibilities of front desk staff.... [More]
Knowing the structure and function of the departments, facilities and services of your property is crucial. Covered in this module: professional... [More]
The overall success of a hotel is directly tied to its reservations operation and the sales approach. Learn techniques to help sell rooms and se... [More]
The tone of a guest's visit is based on their welcome to the property. Just as important is the tone of their departure, as it sets the stag... [More]
The front desk is 'operations central'. You process calls, provide communication and guest services, process financial transactions and ... [More]
Includes National Occupational Standards and Certification Prep Pack, written exam, and work history verification. For Front Desk Agent Professi... [More]
Copyright © Tourism HR Canada. For information on programs, services, and products offered by Tourism HR Canada, contact info@tourismhr.ca
Powered by Skillbuilder®