Balance the art of customer service with reliability and speed of service — learn the skills of a great Food Counter Service Attendant.
Cafeterias, fast food outlets, restaurants, hotels, hospitals, and other tourism establishments employ Food Counter Service Attendants. They handle customer enquiries, prepare and maintain workstations, heat and finish cooking simple food items, and serve customers at food counters. Food Service Counter Attendants trained with emerit know health and safety regulations, how to respond to emergencies, and how to comply with applicable federal and provincial regulations. The Food Service Counter Attendant should be able to establish a rapport with guests, demonstrate professionalism and a positive attitude.
emerit Food Service Counter Attendant National Occupational Standards:
- Include the current skills, knowledge and attitudes necessary to be a marketable, exemplary professional Food Service Counter Attendant
- Are known as the most recognized by industry professionals across Canada
- Represents the collective expertise of Food Service Counter Attendants and industry leaders across the country
- Function as the building blocks and serve as the foundation for on-the-job training
To get started, select the National Occupational Standards below.