Great Tourism Visitor Information Counsellors combine customer service with merchandising and retail skills.
As a tourism ambassador, you enhance travel experiences by helping visitors make informed decisions about their purchases. Whether your guests are looking for a map or deciding which guided tour to take — you will be the one they feel most confident to ask!
With emerit Tourism Visitor Information Counsellor training, you will broaden your skill set and self-confidence by learning how to handle monetary transactions, developing merchandising and selling skills, and becoming an expert in service excellence.
With emerit Tourism Visitor Information Counsellor training, you can study the following modules:
- Tourism Awareness
- Attitude
- Communication
- Operational Procedures
- Information Services
- Merchandising
Become a multi-functional Tourism Visitor Information Counsellor. Take control of your tourism career by learning everything from value-added selling to handling your establishment during peak tourism seasons. Once you have the skills, apply for the Certification to gain the recognition. When you complete the certification process, you will be awarded the Tourism Certified Professional (TCP) designation.
To get started, select the most convenient training format from the list below.