Sales Manager


Use your sales savvy, confidence and aptitude for building strong relationships to further your sales career.

With emerit Sales Manager training, you will become skilled at motivating staff, handling all elements of the sales cycle and carrying out marketing plans. emerit-trained Sales Managers make sales goals a reality — they convert prospects into customers, increase customer spending and boost establishment revenues.

Training includes the following modules:

  • Professionalism
  • Communication
  • Selling Skills
  • Product Knowledge
  • Market Planning
  • Human Relations

The training provides valuable tips and information that will improve how you see, approach and handle key phases of the sale. Discover the strategies, processes and tools you can use to help your next sales call be a profitable one.

Ensure your success; get emerit Sales Manager training to acquire the skill and confidence to excel in your career. Once you have the skills, apply for the Certification to gain the recognition. When you complete the certification process, you will be awarded the Tourism Certified Professional (TCP) designation. To get started, select the most convenient training format from the list below.


emerit training has been used by the following clients:

"I've had a lot of experience in the kitchen, but very little in management. I found myself with a team of employees to supervise, orders to make, and menus to develop. The training came just in time. The program was a big help to me and made it a lot easier for me to fit into my new position."

— Éric Martel, Food Services Supervisor, Mess de la Citadelle in Québec

"I think we've proven without a doubt that the investment in training and in particular in emerit training is definitely recognized in a positive way in the bottom line of our business."

— Sheila Kelly-Blackmore, general Manager, St. Jude Hotel

"You're going to wind up with folks who know what they're doing, who understand why they're there and who want to work and who want to do a good job and essentially who have been empowered and given the tools and given the training to go out and do their jobs really, really well."

— Rob Campbell, Division Manager, Athabasca Catering

"Things have changed a lot over the past few years. Competition has gotten fiercer. You need dedicated and innovative employees to succeed in meeting the needs of an increasingly demanding clientele. By training our employees and listening to them, we develop a feeling of belonging that results in a decreased turnover rate and increased productivity."

— Caroline Milot, Director of Operations, Hôtel et Suites Le Dauphin


Sales Manager — Products Available