"The Sheraton Hotels have a very complete internal training program, and they combined their training
for Housekeeping Room Attendants with that of the emerit Program. They realized the importance of this
national certificate and successfully combined the two programs."
— Diane Laplante, Housekeeping Room Attendant, Le Centre Sheraton Montréal
"I think we've proven without a doubt that the investment in training and in particular in emerit
Training is definitely recognized in a positive way in the bottom line of our business."
— Sheila Kelly-Blackmore, general Manager, St. Jude Hotel
"When the employer shows an interest in developing their skills and recognizes their experience, this
has repercussions that go beyond work and affects their self-esteem. We all need to be recognized and the
emerit Program can be part of an overall motivational strategy."
— Yvon Bélair, Human Resources manager, Fairmont Queen Elizabeth
"In the hospitality industry, training continues to be a critical component. Service remains the number
one element that guests are looking for and expect. The emerit program is recognized globally as being
leading edge and second to none."
— Tony Pollard, President, Hotel Association of Canada