Training > Training Programs and Resources

Training Programs and Resources

emerit offers a wide selection of training programs and resources ideally suited for professionals in various tourism and hospitality occupations at different stages in their career. emerit training resources include:

emerit Online Training and Business Planning Tools

Online training is probably the most convenient way to prepare for the certification exam. All you need is an Internet connection and a browser. You can study in the comfort of your home and at your own pace.

emerit training resources are available online. This is perfect for those comfortable working in an online environment and interested in a flexible, self-directed training option. For added convenience and flexibility, you can buy only the modules you are most interested in.

emerit online training courses are available for these tourism and hospitality occupations:

• Bartender
• Event Coordinator
• Event Manager
• Food and Beverage Manager
• Food and Beverage Server
• Front Desk Agent
• Heritage Interpreter
• Housekeeping Room Attendant
• Line Cook
• Reservation Sales Agent
• Sales Manager 
• Supervisor
• Tourism Essentials
• Tourism/Visitor Information Counsellor

emerit online training also contains useful business planning and HR management tools. For example, HR Toolkit contains a set of customizable tools to help you select, recruit, hire, train, coach, and manage employees effectively and with less effort.

emerit Workbooks

emerit workbooks are designed for individual use in self-directed learning. Each one is full of practical tools and concrete examples of how to perform skills “on the job”. They are best suited to those who prefer to learn at their own pace in an offline environment.

emerit workbooks are available for these tourism and hospitality occupations:

• Bartender  
• Campground Operator
• Canadian Workplace Essentials  
• Casino Slot Attendant
• Line Cook
• Event Coordinator
• Event Manager
• Food and Beverage Manager
• Food and Beverage Server
• Freshwater Angling Guide  
• Front Desk Agent
• Guest Services Attendant
• Heritage Interpreter
• Housekeeping Room Attendant
• Hunting Guide
• Reservation Sales Agent
• Retail Sales Associate
• Sales Manager
• Supervisor
• Taxicab and Limousine Driver
• Tour Director
• Tour Guide
• Tourism Essentials
• Tourism/Visitor Information Counsellor
• Trainer Resources
• Travel Counsellor

Train-the-Trainer Guides and Manuals

emerit Trainer Guides and Manuals are resources designed to help you implement your own in-house training programs.

• Train-the-Trainer - Leader's Guide
• Train-the-Trainer - Participant Manual
• Train-the-Trainer - Self Study Guide Set
• Train-the-Workplace Trainer - Facilitator's Guide
• Train-the-Workplace Trainer - Participant's Manual

emerit Trainer’s Guides for Workbooks

emerit trainer resources also include trainer’s guides for workbooks. They are available for these tourism and hospitality occupations:

• Bartender
• Casino Slot Attendant
• Canadian Workplace Essentials  
• Food and Beverage Manager
• Food and Beverage Server
• Front Desk Agent
• Guest Services Attendant
• Heritage Interpreter
• Housekeeping Room Attendant
• Reservation Sales Agent
• Supervisor
• Tourism Essentials
• Tourism/Visitor Information Counsellor
• Travel Counsellor

Classroom Training

Classroom training with instructor-led courses is delivered by select emerit local provincial representatives. Contact a local emerit representative in your province or territory to find out about available courses: 1.800.486.9158

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