Free Downloads

Free Downloads

emerit offers an assortment of useful practical resources free for download. Here you will find occupational standards for more than 40 tourism professions, some of our most popular training samples, learning outcomes for selected tourism occupations, as well as research publications and materials developed by the Canadian Tourism Human Resource Council (CTHRC) in collaboration with its provincial partners.

Occupational Standards

emerit occupational standards form the basis for the entire line of emerit training and certification products. emerit standards represent the collective expertise of tourism industry professionals across Canada in their efforts to establish the country’s most demanding standards for dozens of tourism occupations.
Review the occupational standards that apply to your profession and use them for your career development, as well as in preparation for your certification exams.

Training Samples

This section is comprised of training samples which take the user, step by step, through the key aspects of various training programs. Simply click on the lesson or instructional video of most interest to you - Supervisory Training, Frontline Training, or both. You can preview a typical lesson and video for each.
View training samples

Learning Outcomes

Are you an educator or trainer developing tourism and hospitality courses? Select emerit occupational standards have been reformatted into a learning outcome style to better serve your needs. 

You can download the learning outcomes and use them to benchmark the skills, knowledge, and attitudes required from learners in tourism-specific professions. They can also be a useful resource to assist in shaping curriculum development, revision and articulation.
View all learning outcomes

Free Research Publications

Are you doing research on the Canadian tourism industry? Visit this section for free research publications issued by the Canadian Tourism Human Resource Council (CTHRC) in collaboration with provincial and territorial tourism and education councils.
View free research materials