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Learning Outcomes

Based on the expertise of tourism professionals across Canada, emerit Learning Outcomes can help you:

• Benchmark the skills, knowledge and attitudes required in specific tourism and hospitality occupations
• Compare learning expectations with the competency requirements of tourism and hospitality employers
• Shape curriculum development, revision and articulation with industry-validated National Occupational Standards

Click on the occupation of interest to download the Learning Outcome free of charge.

Learning Outcomes for Frontline Employees in Tourism and Hospitality

• Bartender 
• Campground Operator
• Event Coordinator
• Food and Beverage Server
• Freshwater Angling Guide 
• Front Desk Agent
• Guest Services Attendant 
• Heritage Interpreter
• Housekeeping Room Attendant
• Hunting Guide 
• Line Cook
• Reservation Sales Agent
• Sales Manager
• Taxicab and Limousine Driver
• Tour Director
• Tourism Essentials Certificate
• Tourism Visitor Information Counsellor
• Travel Counsellor

Learning Outcomes for Supervisory Staff in Tourism and Hospitality

• Supervisor

Learning Outcomes for Managerial Staff in Tourism and Hospitality

• Banquet Manager 
• Catering Manager 
• Event Manager
• Food & Beverage Manager