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Occupational Standards

National Occupational Standards are manuals that describe the knowledge, skills and attitudes necessary to be considered competent in an occupation. These standards have real-world applicability in the tourism sector, because they were developed by tourism professionals themselves in collaboration with leading tourism organizations in the country.

National Occupational Standards are available for 48 tourism professions. Download occupational standards free of charge!

The standards are guidelines that help tourism workers be the best they can be in their profession. When every employee in a business has a clear understanding of the industry standards set for their profession, they are on the fast-track to excellence. The excellence of your employees brings success to your business.

The success emerit standards have brought to tourism professionals and businesses made them the most recognized standards in the Canadian tourism industry.

emerit Occupational Standards form the basis for the entire line of emerit training and emerit certification products.

How Standards are Used

emerit Occupational Standards can be used by everyone in the tourism industry:

• Employees use standards as a study and performance manual for professional certification;
• Employers use standards to develop job descriptions, train employees, evaluate performance, and help employees achieve a professional level of competency; and
• Educators and trainers use standards to design training and educational programs.

emerit Occupational Standards are also used for curriculum development in tourism-based courses offered by post-secondary institutions, private schools and trainers across the country.

Knowing Your Occupational Standards

Whether you are an employer or employee working in the tourism industry, knowing and understanding occupational standards is essential for your career.

In the hiring process employers give preference to emerit-certified individuals. Knowing your occupational standards will help you prepare and pass your professional certification exams.

Knowing what specific standards apply to your profession will also help you excel at your daily job, which, in turn, will help you earn a higher income.

Review occupational standards that apply to your profession and use them in your preparation for the professional certification exam.