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Food Service Counter Attendant

Discover the hospitality industry by practicing the art of customer service as a Food Counter Service Attendant!

Food Service Counter Attendants are employed in cafeterias, fast food outlets, restaurants, hotels, hospitals, and other tourism establishments. Food Service Counter Attendants handle customer enquiries, prepare and maintain workstations, heat and finish cooking simple food items, and serve customers at food counters. A Food Service Counter Attendant is expected to know health and safety regulations, respond to emergencies, and comply with applicable federal and provincial regulations. The Food Service Counter Attendant should be able to establish a rapport with guests, demonstrate professionalism and a positive mental attitude.

Training Resources:

emerit Food Service Counter Attendant National Occupational Standards

• Include the current skills, knowledge and attitudes necessary to be a marketable, exemplary professional Food Service Counter Attendant
• Known as the most recognized by industry professionals across Canada
• Represent the collective expertise of Food Service Counter Attendants and industry leaders across the country
• Function as the building blocks and serve as the foundation for on-the-job training

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