Bed and Breakfast Product Suite

Running a successful bed and breakfast means wearing many different hats. At any given moment you could be acting as a host, concierge, front desk agent, server, cook, housekeeper or tour guide. The Bed and Breakfast Product Suite from emerit contains business tools and training resources to help you and your employees manage and perform your many roles effectively and professionally, keeping your guests coming back year after year.

The Bed and Breakfast Product Suite includes:

Business and HR Tools

Business Builders
HR Toolkit

National Occupational Standards (Free Downloads)

Director of Sales and Marketing
Small Business Owner/Operator

Online Training Modules

Food and Beverage Server

Food and Beverage Product Knowledge
Providing Service
Service Support Duties
Tools and Equipment

Front Desk Agent

Arrivals and Departures
Guest Services
Reservations and Sales

Housekeeping Room Attendant

Cleaning Responsibilities
Protection
Safety

Line Cook (all modules)

Professionalism
Safety and Sanitation
Kitchen Operation
Preparation and Cooking

Sales Manager

Market Planning
Sales Cycles and Skills

Supervisor (all modules)

Supervisor Essentials
Human Resource Management
Operations and Quality Control
Sales, Marketing, Administration and Finance

Tourism Visitor Information Counsellor

Informational Services
Tourism Awareness

Choose all the resources available in the suite, or pick only those that address your specific needs. Depending on your business type, you may also want to explore the Entrepreneur/Small Business Product Suite, Restaurant/Catering Product Suite, and other available emerit products.