The downloadable version of this National Occupational Standards document represents the knowledge, skills and attitudes required to be considered competent as a Bartender. These standards are full of practical information that will help Bartenders offer quality service and advance their careers. Updated in 2012, these standards are the basis of the current Certification program.
Welcoming International Visitors resources are online factsheets full of useful information on how to better serve visitors from four o... [More]
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