Being a professional in your job is critical to your success as an event manager. Therefore, you must be able to exhibit and use communication skills effectively in the workplace. Your professionalism should be reflected not only in your personal appearance, attitude, and behaviour on the job, but also in the way you communicate with clients and co-workers and in the way you handle difficult situations. Well-developed leadership, communication, and interpersonal skills are essential to projecting a professional image.
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MODULE F – PROFESSIONALISM
Lesson 1—Exhibit Professionalism
- Be professional
- Demonstrate leadership
- Manage multiple priorities
- Solve problems
Lesson 2—Use Communication Skills
- Define communication
- Speak effectively
- Communicate in writing
- Make effective presentations
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