This Food and Beverage Manager online course will help you develop excellent sales and customer service skills, proven human resource management skills, and good communication and leadership skills. This is an excellent resource to help you prepare for the current certification program.
Your access to this Emerit online product will expire one year from the activation date. You will receive a reminder 30 days prior to expiration.
Once you’ve completed all modules of an online course, please email info@emerit.ca if you would like a “Certificate of Achievement” that you can add to your professional development portfolio.
This course contains five modules:
Module A: Professionalism
- Demonstrate leadership skills
- Hold productive meetings
- Exhibit professional conduct
- Provide guest service
Module B: Planning and Administration
- Using planning skills
- Managing risk
- Managing equipment and facilities
- Managing documents
Module C: Operations
- Maintain appropriate staffing levels
- Book and monitor large functions
- Build a competitive, attractive and cost-effective menu for your food and beverage establishment
- Maintain an adequate inventory base
- Manage finances effectively
Module D: Health and Safety
- Enforce sanitation and storage guidelines
- Ensure safety and security guidelines for our establishment and our staff
Module E: Human Resource Management
- Hire staff
- Train staff
- Manage staff performance
- Dismiss or lay off staff
- Resolve employee complaints
This product is no longer available.