Includes National Occupational Standards and Certification Prep Pack, written exam, and work history verification. For Front Desk Agent Professional Certification, candidates must have 1,000 hours work experience in the occupation. Exam consists of 125 multiple choice questions based on the National Occupational Standards. Successful candidates will be awarded the Tourism Certified Professional (TCP) designation.
The epub version of this National Occupational Standards (Version 4.0) document represents the knowledge, skills and attitudes required to be co... [More]
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