Reservation Sales Agent – Module 2 – How to Process Reservations – Version 4.0

This module ties together information from the National Occupational Standards to provide an interesting and valuable learning experience. This online learning is an excellent resource for preparing for Professional Certification.

Your access to this Emerit online product will expire one year from the activation date. You will receive a reminder 30 days prior to expiration.

MODULE 2 - HOW TO PROCESS RESERVATIONS

  • Getting information from the customer
  • Explaining company policies and insurance options
  • Making a reservation
  • Customers who require assistance
  • Completing a reservation
  • How to cancel or change a reservation
  • Summary
  • Module assessment
$25.00
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