Good thinking skills are essential for success in work and everyday life. How you think affects your perspective, behaviour, attitude, relationships and ability to manage difficult situations.
The thinking skills you demonstrate affect the way others view you. Showing good thinking skills also helps you make positive impressions on others and ear their respect. Customers will have more confidence in your service, co-workers will trust you as a team member and employers will appreciate you and your work.
By the end of this module, learners will be able to:
- Describe the characteristics of a creative thinker
- Use creative thinking techniques to solve problems and make decisions
- Apply the recommended five step problem-solving method to solve problems
- Apply the recommended decision-making process
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