Travel Counsellor – National Occupational Standard – Downloadable Version 3.1

The downloadable version of this National Occupational Standards document represents the knowledge, skills and attitudes required to be considered competent as a Travel Counsellor. These standards are full of practical information that will help Travel Counsellors offer quality service and advance in their careers. These standards are the basis of the Travel Counsellor Professional Certification program which is administered by the Association of Canadian Travel Agencies.