Food and Beverage Manager



Your customer's experience begins before they come in the door— you, as the manager, create that experience.

With Canadian made emerit training, Food and Beverage Managers learn how to excel at motivating and inspiring others, while becoming efficient at a variety of critical operational tasks. Many managers are promoted to their positions based on experience and providing great service—but does a great staff member a great manager make?

Do you have any professional managerial training? Don't roll the dice and hope you will figure it out. Developed by Canadian industry experts, emerit training can immediately fill in the gaps with any skills you may be weak at or missing entirely. Great leaders attract talent, inspire loyalty, and help steer the business towards profitable calm seas.

Modules include:

  • Leadership
  • Administration
  • Marketing
  • Operations
  • Human Resources Management
  • Legislation

Through professional and practical manager training you are supporting your success and building core skills that will be useful in this or any future career.

Take pride in your work; emerit training will help you learn the skills you need to be a successful Food and Beverage Manager. When you complete the certification process, you will be awarded the Tourism Certified Manager (TCM) designation. To get started, select the most convenient training format from the list below.


Food and Beverage Manager training has been used by the following Small Business clients:

"Being certified as a Food and Beverage Manager through emerit allows me to stand out as a leader within the industry. So many opportunities have arisen as a result of being certified- it's truly a great program that has not only developed my company and staff but most of all myself."

— Christian Mills, Casual Dining Manager, Grouse Mountain - The Peak of Vancouver

"I use the things I learned during the program every day. From calculations, to developing a menu, to making special dishes and managing staff—it is all very useful. I pay much more attention to all the details. Is it profitable or not? Does it please the guest? These things are always running through my mind."

— Éric Martel, Food Services Supervisor, Mess de la Citadelle in Québec

"I wholeheartedly recommend the emerit Certification Program. The National Occupational Standards established by the industry enrich our profession. The program helps us improve our practices and makes us proud to do our jobs."

— Louise Fortin, Food Services Supervisor, Mont Saint-Sauveur International

"It certainly made me a better manager. It's made me to better understand the problems and the issues of my staff and it has certainly benefitted me greatly in my professional career."

— Mike Keating, Food and Beverage Manager, Fortis Properties

Food and Beverage Manager — Products Available