Make Safe


Make Safe is a training program aimed at mitigating sexual harassment and violence in the tourism and hospitality industry. Just as in other industries, sexual harassment and other forms of sexual violence occur in hospitality workplaces. The nature of jobs in settings such as bars, restaurants, hotels and events can make people more vulnerable to unwanted sexualized behaviours from customers, colleagues and even superiors. Customers may also face sexual harassment and violence in these workplaces.

Make Safe is about eliminating these behaviours and creating SAFE workplaces. How? By being aware of what constitutes sexual violence, learning how to mitigate it, and taking a zero-tolerance approach.

Make Safe training contains two parts:

  1. Online, self-directed course for both employees and employers. The aim of this training is to empower bystanders to take action in making safer workplaces for all. With 5 modules, approximately 30-45 minutes in length each, the learner explores how to recognize, respond to and reduce workplace sexual harassment. Upon successful completion of these 5 modules, the learner is provided with a certificate of completion.
  2. Manager’s Workshop. This 2-hour workshop is available as a recorded webinar session. Participants will learn the importance of reducing and preventing sexual harassment in their workplaces, identify strategies and resources to implementing the Make Safe online training in their workplaces, and lastly, develop an action plan to implement what they’ve learned through the training. As part of the workshop, participants are also provided with a Manager Toolkit to build and maintain environments that are free from sexual harassment.

It’s time to make safe workplaces. Click "Online Courses" below to access both Make Safe programs.


Emerit Training – Testimonials

"I've had a lot of experience in the kitchen, but very little in management. I found myself with a team of employees to supervise, orders to make, and menus to develop. The training came just in time. The program was a big help to me and made it a lot easier for me to fit into my new position."

— Éric Martel, Food Services Supervisor, Mess de la Citadelle in Québec

"I think we've proven without a doubt that the investment in training and in particular in emerit training is definitely recognized in a positive way in the bottom line of our business."

— Sheila Kelly-Blackmore, general Manager, St. Jude Hotel

"You're going to wind up with folks who know what they're doing, who understand why they're there and who want to work and who want to do a good job and essentially who have been empowered and given the tools and given the training to go out and do their jobs really, really well."

— Rob Campbell, Division Manager, Athabasca Catering

"Things have changed a lot over the past few years. Competition has gotten fiercer. You need dedicated and innovative employees to succeed in meeting the needs of an increasingly demanding clientele. By training our employees and listening to them, we develop a feeling of belonging that results in a decreased turnover rate and increased productivity."

— Caroline Milot, Director of Operations, Hôtel et Suites Le Dauphin


Make Safe — Products Available