Housekeeping Room Attendant Skills Checklists are an easy way to ensure that your housekeeping employees are performing skills critical to the job and to guest satisfaction. The Housekeeping Room Attendant Checklist Series can be used as part of a formal training program, as an efficient way to conduct spot checks on employee performance, or as a resource to determine where training efforts should be focused. All content in the Checklists comes from the National Occupational Standards for Housekeeping Room Attendant, which were developed by professional in the occupation, their supervisors and educators in the tourism and hospitality field.
Supervisors and managers can assess the performance of critical housekeeping tasks with seven checklists: Clean Stay-over Room; Check Vacant Guest Room; Cleaning Guest Check-Out Room; Cleaning Bathrooms; Cleaning Special Guest Areas; Enter guest Rooms; and Make Beds.