Retail Sales Associate – National Occupational Standards – Version 2.0

The printed version of this National Occupational Standards (Version 2) document represents the knowledge, skills and attitudes required to be considered competent as a Retail Sales Associate. These standards are full of practical information that will help Retail Sales Associates offer quality service. Updated in 2012, these standards are the basis of the current Certification program (Version 2.0).

Product Details
ISBN 978-1-55304-816-9
MCCN 502217
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