Welcoming International Visitors – Online Resources – All Occupations

Welcoming International Visitors resources are online factsheets full of useful information on how to better serve visitors from four of the fastest growing visitor countries: Brazil, China, India, and Russia. Easy to use for cultural sensitivity training and quick reference, these online factsheets cover the Accommodations, Food and Beverage, and Tourism Services occupations for each of the four countries. These occupations include; Front Desk Agent, Event Coordinator, Food & Beverage (which includes; Food & Beverage Servers, Bartenders, and Banquet Servers), Supervisor, Director of Housekeeping, Housekeeping Room Attendant, Tour Guide, Tourism Visitor Information Counsellor, and Food and Beverage Manager.

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