Welcoming International Visitors resources are online factsheets full of useful information on how to better serve visitors from four of the fastest growing visitor countries: Brazil, China, India, and Russia. Easy to use for cultural sensitivity training and quick reference, this online factsheet covers the Front Desk Agent occupation for each of the four countries.
The downloadable version of this National Occupational Standards document represents the knowledge, skills and attitudes required to be consider... [More]
Copyright © Tourism HR Canada. For information on programs, services, and products offered by Tourism HR Canada, contact info@tourismhr.ca
Powered by Skillbuilder®