Supervisor – Module D – Administration, Sales and Promotion – Version 3.0

Effective administration improves productivity and customer service by making operations more cost-effective and keeping employees on track for success. In this module, you will learn and apply the skills required for a variety of administrative tasks. This online learning module is an excellent resource for preparing for Professional Certification.

Your access to this Emerit online product will expire one year from the activation date. You will receive a reminder 30 days prior to expiration.


Lesson 1—Administration

  • Mange priorities
  • Maintain records

Lesson 2—Develop Action Plans

  • Participate in organizational planning
  • Implement action plans

Lesson 3—Policies and Procedures

  • Implement policies and procedures
  • Create checklists for operations
  • Comply with legislation
  • Comply with contracts

Lesson 4—Maintain Personnel Files

  • Maintain personnel files

Lesson 5—Inventory

  • Use inventory system
  • Maintain inventory
  • Follow storage procedures

Lesson 6—Promote Sales

  • Implement promotions
  • Implement employee incentive programs
  • Participate in community activities
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