Food and Beverage Server


Anticipating customer needs, thriving in a fast-paced environment, and doing it all with a smile—does that describe you?

Are you a server now or thinking about becoming one? The emerit Food and Beverage Server program teaches the knowledge and skills you need to excel as a server in the industry. It's good for you—for more tips—it's great for your employer —happy customers and repeat business. That's a win-win scenario.

emerit Food and Beverage Server training is forged on the industry tables, with real-life practical work environments that range from sports bars to 5-star dining experiences.

Your emerit Food and Beverage Server training will cover the art of table service, effective sales techniques, and dealing with difficult customers. This is just the tip of the iceberg.

  • Tourism Awareness
  • Professionalism
  • Interpersonal Skills
  • Food & Beverage Product Knowledge
  • Tools & Equipment
  • Service Support Duties
  • Providing Service
  • Beverage Preparation & Service
  • Processing Payments
  • Sanitation and Safety
  • Legislation
  • Responsible Alcohol Service

Every one of your customers leaves with two things on their minds—how good the food was and how great the service was. Get emerit trained and you will consistently get great reviews on both counts.

Take pride in your work; get emerit Food and Beverage training to acquire the skills, and certification to gain the recognition. When you complete the certification process, you will be awarded the Tourism Certified Professional (TCP) designation. To get started, select the most convenient training format from the list below.


Food and Beverage Server training has been used by the following Small Business clients:

"This certification has helped to open doors to me that were previously unavailable. I now have the training to be seriously considered for more rewarding positions in my field. Thank you so much!"

— Melinda Schenker, Food and Beverage Server

"I appreciate the fact that the emerit Certification Program gives the job the importance it is due: it's good for me, but it is especially good for the young people who will choose this job."

— Gabrielle Mathieu, Auberge Bénédict Arnold

"It is a real positive return on investment for us. If you're taking that investment at first and you're certifying someone they're more likely to stay with you longer so in the end it is cheaper for you to make that initial investment at first."

— Mary Lou MacFarlane, Human Resources Manager, Rodd Hotels & Resorts

"I would say probably seventy five percent of our hotel has gone through the emerit program and it has not only benefited our staff and what we learn and how we do our job but it's greatly benefited our guests as well."

— Mike Keating, Food and Beverage Manager, Fortis Properties

Food and Beverage Server — Products Available