Skilled Housekeepers go above and beyond the basics—are you ready for training that can be the difference between basic and great service?
Each staff member plays an essential role in creating a positive customer experience— and Housekeeping Room Attendants are key players in an accommodation business' success. Good Housekeepers know how to quickly make up a room, but it's the little details that people notice and make an effort to point out.
Read customers online reviews about any accommodation and you'll note some interesting trends. People comment (complain.) if the room was terribly made up, but they also comment if it is exceptionally well done. What they rarely comment on is if the room is just adequate.
emerit Housekeeping Room Attendant training ensures you pay attention to the little details while performing your general duties efficiently and thoroughly. The course includes all the fundamentals of good housekeeping—as well as resources and tips to take you from an average to an exceptional Housekeeper. You will gain the skills to consistently create memorable experiences for guests.
The training includes the following modules:
- Guest Relations
- Industry Terms
- Cleaning Responsibilities
Well trained Housekeepers mean happy guests. If guests are happy, that in turn means good reviews, repeat visitors, and positive word of mouth marketing. And for you that means long term employability and greater future opportunities.
Take pride in your work; get emerit Housekeeping Room Attendant training to acquire the skills, and certification to gain recognition. When you complete the certification process, you will be awarded the Tourism Certified Professional (TCP) designation. To get started, select the most convenient training format from the list below.