Usually a customer's first point of contact, a Reservation Sales Agent can set the tone for the customer's overall experience.
With emerit training, you will have the skills and confidence to satisfy customer needs. Reservation Sales Agents trained with emerit encourage visitors to use more products/services, stay longer and return often.
Training includes the following modules:
- General Knowledge
- Client Relations
- Office Operations
- Selling Skills
- Monetary Transactions
Learn the best sales techniques, how to handle a wide variety of client challenges and how to become an expert at front-end operations. Guests will value the personal touch they get from dealing with a professional like you.
Ensure your success; get emerit Reservation Sales Agent training to acquire the skill and confidence to excel in your career. Once you have the skills, apply for the Certification to gain the recognition. When you complete the certification process, you will be awarded the Tourism Certified Professional (TCP) designation. To get started, select the most convenient training format from the list below.