Become a true and skilled leader while balancing operational needs – do you have what it takes to become a superstar Supervisor?

Supervisors who use Canadian made emerit training provide valuable guidance, lead by example and excel at all facets of people management. Unleash motivation, engage talented people and drive sales for the establishment with emerit Supervisor training.

Training includes the following modules:

  • Personal & Professional Skills
  • Communications Skills Leadership Skills
  • Human Resource Management Skills
  • Operational Skills
  • Sales & Marketing Skills
  • Administrative Skills
  • Financial Skills

The training provides everything you need to become a people-managing, multi-tasking manager others enjoy working for. From feedback and coaching strategies to inventory control and finances, the emerit Supervisor training is the most complete training package available in the hospitality and tourism industry.

Ensure your success; get emerit Supervisor training to acquire the skill and confidence to excel in your career. Once you have the skills, apply for the Certification to gain the recognition that comes with Canada's most coveted professional credential for tourism and hospitality trades.  When you complete the certification process, you will be awarded the Tourism Certified Supervisor (TCS) designation To get started, select the most convenient training format from the list below.


emerit training has been used by the following clients:

"I've had a lot of experience in the kitchen, but very little in management. I found myself with a team of employees to supervise, orders to make, and menus to develop. The training came just in time. The program was a big help to me and made it a lot easier for me to fit into my new position."

— Éric Martel, Food Services Supervisor, Mess de la Citadelle in Québec

"I think we've proven without a doubt that the investment in training and in particular in emerit training is definitely recognized in a positive way in the bottom line of our business."

— Sheila Kelly-Blackmore, general Manager, St. Jude Hotel

"You're going to wind up with folks who know what they're doing, who understand why they're there and who want to work and who want to do a good job and essentially who have been empowered and given the tools and given the training to go out and do their jobs really, really well."

— Rob Campbell, Division Manager, Athabasca Catering

"Things have changed a lot over the past few years. Competition has gotten fiercer. You need dedicated and innovative employees to succeed in meeting the needs of an increasingly demanding clientele. By training our employees and listening to them, we develop a feeling of belonging that results in a decreased turnover rate and increased productivity."

— Caroline Milot, Director of Operations, Hôtel et Suites Le Dauphin


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