Tourism Trainer


Learn how to manage challenging behaviours, create dynamic learning environments and develop training programs for different learning styles with emerit training!

The Canadian made emerit Tourism Trainer program will build on your existing skills so you can create the most effective methods for learning and learning retention. Increase employee productivity, confidence and retention that will help your establishment become the training destination of choice for all tourism organizations.

The standard includes the following topics:

  • Professionalism
  • Adult Learning
  • Communication
  • Planning
  • Delivery
  • Evaluation
  • Administration

Ensure your success; get emerit Tourism Trainer training to acquire the skill and confidence to excel in your career. Once you have the skills, work towards the Certification to gain the recognition that comes with the Canadian tourism and hospitality industry's most coveted professional credentials. When you complete the certification process, you will be awarded the Tourism Certified Manager (TCM) designation. To get started, select the most convenient training format from the list below.


emerit training has been used by the following clients:

"I've had a lot of experience in the kitchen, but very little in management. I found myself with a team of employees to supervise, orders to make, and menus to develop. The training came just in time. The program was a big help to me and made it a lot easier for me to fit into my new position."

— Éric Martel, Food Services Supervisor, Mess de la Citadelle in Québec

"I think we've proven without a doubt that the investment in training and in particular in emerit training is definitely recognized in a positive way in the bottom line of our business."

— Sheila Kelly-Blackmore, general Manager, St. Jude Hotel

"You're going to wind up with folks who know what they're doing, who understand why they're there and who want to work and who want to do a good job and essentially who have been empowered and given the tools and given the training to go out and do their jobs really, really well."

— Rob Campbell, Division Manager, Athabasca Catering

"Things have changed a lot over the past few years. Competition has gotten fiercer. You need dedicated and innovative employees to succeed in meeting the needs of an increasingly demanding clientele. By training our employees and listening to them, we develop a feeling of belonging that results in a decreased turnover rate and increased productivity."

— Caroline Milot, Director of Operations, Hôtel et Suites Le Dauphin


Tourism Trainer — Products Available