Travel Counsellor


Great Travel Counsellors combine their enthusiasm for travel with communication skills to help make customers' travel dreams come true!

With emerit Travel Counsellor training, you will learn how to sell and promote travel products and services, perfect your research skills, and organize trip packages for groups of any size. emerit trained Travel Counsellors are confident, personable and possess an endless repository of knowledge for all things travel related. Develop a reputation as a travel connoisseur so customers always look to you for help with their travel arrangements.

Training includes the following modules:

  • Professionalism
  • Communication
  • Travel Products
  • Administration

Ensure your success; get emerit Travel Counsellor training to acquire the skills and confidence to excel in your career. To get started, select the most convenient training format from the list below.

To register or learn more about emerit Professional Certification for Travel Counsellor, contact the Association of Canadian Travel Agencies at 1-888-257-2282.


emerit training has been used by the following clients:

"I've had a lot of experience in the kitchen, but very little in management. I found myself with a team of employees to supervise, orders to make, and menus to develop. The training came just in time. The program was a big help to me and made it a lot easier for me to fit into my new position."

— Éric Martel, Food Services Supervisor, Mess de la Citadelle in Québec

"I think we've proven without a doubt that the investment in training and in particular in emerit training is definitely recognized in a positive way in the bottom line of our business."

— Sheila Kelly-Blackmore, general Manager, St. Jude Hotel

"You're going to wind up with folks who know what they're doing, who understand why they're there and who want to work and who want to do a good job and essentially who have been empowered and given the tools and given the training to go out and do their jobs really, really well."

— Rob Campbell, Division Manager, Athabasca Catering

"Things have changed a lot over the past few years. Competition has gotten fiercer. You need dedicated and innovative employees to succeed in meeting the needs of an increasingly demanding clientele. By training our employees and listening to them, we develop a feeling of belonging that results in a decreased turnover rate and increased productivity."

— Caroline Milot, Director of Operations, Hôtel et Suites Le Dauphin


Travel Counsellor — Products Available