Bartender – Module 2 – Selling and Serving: Professional Guest Service – Version 4.0

This online learning is an excellent resource for preparing for Professional Certification. Your access to this Emerit online product will expire one year from the activation date. You will receive a reminder 30 days prior to expiration.

Module 2 - Selling and Serving: Professional Guess Service

  • Demonstrate service etiquette and sales techniques
  • Describe how to identify and resolve guests dissatisfaction
  • Describe how to accommodate guests with special needs
  • Describe basic soups, chowders, sauces and condiments
  • Demonstrate knowledge of basic meat, poultry and seafood information
  • Define common food preparation terms
  • Handle food and beverage orders 
  • Use point-of-sale system
  • Receive and process guest payments
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