This online learning is an excellent resource for preparing for Professional Certification.
Module 2 - Selling and Serving: Professional Guess Service
- Demonstrate service etiquette and sales techniques
- Describe how to identify and resolve guests dissatisfaction
- Describe how to accommodate guests with special needs
- Describe basic soups, chowders, sauces and condiments
- Demonstrate knowledge of basic meat, poultry and seafood information
- Define common food preparation terms
- Handle food and beverage orders
- Use point-of-sale system
- Receive and process guest payments