Heritage Interpreter – Online Learning – All Modules – Version 3.0

The goal of this online training is to provide you with an interesting and valuable learning tool that will help you to become a skilled, knowledgeable, and professional Heritage Interpreter. This online course is an excellent resource to help you prepare for the current certification program.

Your access to this Emerit online product will expire one year from the activation date. You will receive a reminder 30 days prior to expiration.

Once you’ve completed all modules of an online course, please email info@emerit.ca if you would like a “Certificate of Achievement” that you can add to your professional development portfolio.

This course contains four modules, plus bonus access to the “Providing Quality Service” course: essential customer service training for all frontline tourism and hospitality employees.

Please note this course is not compatible with tablets or smartphones.

MODULE 1: APPLYING THE FUNDAMENTALS OF INTERPRETATION

  • What personal and non-personal interpretation methods can you use in different settings
  • What learning methodologies, influences and interpretive tools should you consider and incorporate when you develop and implement interpretive products at your workplace?
  • Why it is important and beneficial for you to have in-depth knowledge of your subject and resources?
  • How can you incorporate commonly accepted interpretive principles and models into your own interpretation practices?

MODULE 2: DEVELOPING INTERPRETIVE PRODUCTS

  • Which characteristics of the target audience should you consider when choosing content for an interpretive product?
  • How do you select and appropriate subject area for the product?
  • How do you use a theme for an interpretive product?
  • How do you determine goals and objectives for the product?
  • Where do you find appropriate content for the product?
  • Why should you structure the product according to your theme and target audience?
  • How can you minimize or avoid potential risks to participants, sites and resources?
  • How will you evaluate the product?
  • Are there any limitations to the evaluation?

MODULE 3: DELIVERING INTERPRETIVE PRODUCTS

  • What are the best practices for communicating effectively to deliver professional and effective interpretation for specific audiences, including children?
  • How can you adapt the delivery of an interpretive product to respond to participants’ needs?
  • How should you respond to difficult situations, including complaints, conflicts and undesirable behaviour?

MODULE 4: MANAGING RISK AND RESOURCES

  • Ensure your participants’ safety and well-being
  • Respond to emergencies efficiently and effectively
  • Conserve resources for current and future use
  • Sensitize the public to concept of sustainability
  • Foster people’s interest in and care of your site’s resources
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